FAQ

Frequently Asked Questions

If you have a specific question, please contact us at hello@collinsfineart.com .

Shipping & Delivery Times

Please view our shipping information page for details.

Do you ship worldwide?

We currently only ship within the continental United States of America.

I’ve ordered a print, when will I receive it?

Please view our shipping information page for details.

Where are you based?

Collins Fine Art is based in Atlanta, Georgia.

Ordering

Are prices on the website in US dollars?

Yes. All prices are in US dollars.

Will I be charged sales tax?

You may be charged sales tax based on your state of residence.

Returns

What is your returns policy?

Please see our return policy for more information.

Photographic Prints

What size prints do you offer?

Prints are available in Small, Medium, and Large.

See below for exact dimensions.

How are your prints made?

Our work is Giclée printed on heavyweight archival Hahnemühle rag paper. All prints are made in the US.

I’ve seen a photograph of yours that I love but it’s not offered in your collections. Am I able to purchase it as a print?

Yes. If you see an image on any of our social media channels, we are more than happy to arrange a custom print for you.

Do you offer custom sizes?

We are happy to print your favorite artwork in a custom size for you. Please contact us at hello@collinsfineart.com.

Framing Service

Do you offer framing?

Yes.

Each frame is made in the USA, by hand, using the highest quality materials.

Each frame is cut and built for the specific print to ensure a perfect fit.

Lightweight museum grade acrylic is used to ensure that your framed artwork is installed easily and does not require a professional hanging service.

Once you have received your framed artwork, it is ready to hang.

Please note: During peak periods framing turnaround times may be extended. Please hello@collinsfineart.com for more information.

What are the exact dimensions of your framed prints?

The dimensions below refer to the finished size of the framed artwork.

SMALL

Print Size: 12x18 in
Mat Size: 2 in
Interior Frame Measurement: 16x22 in
Exterior Frame Measurement: 19X25 in

MEDIUM

Print Size: 24x36 in
Mat Size: 2 in
Interior Frame Measurement: 28X40 in
Exterior Frame Measurement: 31X43 in

LARGE

Print Size: 36x54 in
Mat Size: 2 in
Interior Frame Measurement: 40x58 in
Exterior Frame Measurement: 43 1/3 X 61 1/3 in

Copyright

I like your photographs, can I use them?

Not unless you obtain permission to reproduce my images, email hello@collinsfineart.com . It is a breach of copyright otherwise. All images must be credited Collins Fine Art and linked to https://www.collinsfineart.com if they leave this site.